Public File

Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator. This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.

News Bulletin Schedule including which bulletins provide local news and which provide only UK-wide bulletins.

All bulletins produced locally with local content taking priority. We don’t run any national UK wide syndicated news bulletins.

Local bulletins hourly 0600 – 2200 Monday to Friday.
Local bulletins hourly 0800 – 1800 and again at 2000,2100 and 2200 on Saturday
Local bulletins hourly 0800 - 2200 on Sunday
Extended bulletins 1300 and 1700
Headlines at 0630, 0730, 0830, 1630 and 1730

Recent News stories covered on air

Head of News - Nigel Gould

The programme schedule

The average number of hours of automated programming within weekday daytimes and within daytimes on Saturdays and Sundays:
Cool FM is automated from Monday to Friday 01:00 - 06:00, Saturday 01:00 - 06:00 and Sunday 01:00 - 06:00

The amount of local programming per day produced by the station:
All of Cool FM's programming is produced in-house except for The HIT 40 UK Chart Show which is broadcast every Sunday from 16:00-19:00.

Ofcom Localness Guidelines

Station Contact details:
Cool FM and Downtown Radio
Kiltonga Industrial Estate
Newtownards
County Down
BT23 4ES

Tel: 028 9181 5555
Fax: 028 9181 5252  

Events/charities support or coverage

Recent programme and/or news highlights:
See the News section

Any other issues or areas of interest likely to impact on localness:
None

The Station's Playlist

The Station Format

How to complain to the station or to Ofcom:
If you have a complaint about something you have heard on 97.4 Cool FM in the first instance you should contact us directly. Our contact details are:

Cool FM and Downtown Radio
Kiltonga Industrial Estate
Newtownards
County Down
BT23 4ES

Tel: 028 9181 5555
Email: stuart.robinson@bauermedia.co.uk

If the complaint or comments are about programming heard on the station, please address them to the Programme Director.

If the complaint or comments are regarding advertising, please address them to the Commercial Director.

You can comment on anything you’ve heard on 97.4 Cool FM here.

Details on how to complain directly to Ofcom can be found on the Ofcom website.